Resources

Add a community case and session

This module will discuss creating a case and session with no individual clients attached; and editing the case and session to attach individual clients.

• Learning module

Add a session

This module will discuss how to add a session. A session records what service was delivered on a particular date within a reporting period, the type of service delivered and which clients attended.

• Learning module

Add a case

This module will discuss how to add a case. A case is the first step in recording service delivery information within the Data Exchange.

• Learning module

Program specific guidance for Government of New South Wales programs

• Fact sheet

Developing a benchmarking methodology for the Data Exchange

One page outlining the process for developing benchmarking in Data Exchange.

• Fact sheet

Data Exchange benchmarking report on findings

Benchmarking under the Data Exchange Framework: Discussion paper’ and the Department of Social Services’ responses to feedback.

• Fact sheet

Benchmarking under the Data Exchange Framework: Discussion Paper

Long discussion paper proposing five key principles underpinning benchmarking as part of the Data Exchange.

• Fact sheet

Bulk XML upload

This module will discuss how to bulk upload. The intention of the bulk XML upload file is to allow service providers that operate existing client management systems to export files from their system to the Data Exchange.

• Learning module

Reference data

This module will discuss how to access Reference data information. The Reference data section is only for those organisations that perform bulk uploads into the Data Exchange.

• Learning module

Create and manage outlets

This module will discuss how to create and manage outlets. In the Data Exchange an outlet is defined as: "the location from where a service is primarily being delivered."

• Learning module

Add a user

This module will discuss how to add a user to your organisation. As an Administrator you are responsible for adding other users from your organisation to be able to access and use the Data Exchange.

• Learning module

Service footprint

This report demonstrates outputs by outlet and region, to allow organisations to see where clients live, compared to where services are being delivered, or where staff are travelling to deliver them.

• Fact sheet

Resource planning

This report shows the intensity of services delivered in the one financial year compared to the previous year, providing an opportunity to identify trends and patterns, which in turn can facilitate effective resource planning for organis

• Fact sheet

Community profiles – 2nd edition

This report combines a number of publically available population-level datasets to show a picture of the community you select based on location.

• Fact sheet

Client outcomes

This report demonstrates the Standard Client Outcomes Reporting (SCORE) assessments being reported by organisations.

• Fact sheet

Organisation data quality

This report highlights key data quality issues to assist organisations to improve and/or maintain data quality.

• Fact sheet

Organisation overview

This report provides a one-stop view of an organisation’s service delivery over time. You will only see the information submitted by your organisation, or organisations with which you have a ‘handshake’ arrangement.

• Fact sheet

View and edit a SCORE assessment

How to view, edit and add a SCORE assessment.

• Task card

Add a SCORE Assessment

What SCORE is, client or community SCORE, SCORE icons, adding a client or a community SCORE.

• Task card

Novation process

What a novation is, before commencing a novation, and processing a novation.

• Task card

Partnership approach data items

What the partnership approach is, if the partnership approach is mandatory, partnership approach data items, and list of partnership approach data items.

• Task card

Find and edit a session

Information on updating sessions, finding a session, results section, and editing a session.

• Task card

Add a session

What a session is, adding a session, entering session details, adding clients and support persons to the session, copying a session, record referrals to other services, and special data entry fields.

• Task card

Find and edit a case

Information on updating cases, finding a case, search area fields, results section, and ending a case.

• Task card